Payment and Refund Policy
Payments to Vastspace Pte Ltd
All prices listed at https://www.vastspace.net and https://my.vastspace.net are in Singapore dollars and before Singapore 8% Goods and Services Tax (9% on and after 2024)
Vastspace Pte. Ltd. accepts payments from local bank cheques, local bank fund transfers, PayNow, PayPal and major credit card payments via Paypal.
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For example, you can use Paylah or a similar mobile app to scan the QR code on the right to pay us.
LOCAL CHEQUE PAYMENT (PayNow for Singapore Bank Account Holder is recommended)
Local Cheque payment can be made payable to VASTSPACE PTE LTD , and dropped into any of the OCBC Branch Cheque Deposit box. Your kind gesture will save us time and money.
To locate OCBC banks, use this link: https://www.ocbc.com/personal-banking/locate-us.html
(Cheque Boxes outside the branches: https://www.ocbc.com/assets/pdf/list%20of%20cheque%20deposit%20box%20(outside%20branches).pdf)
Please indicate our account number 643264245001 at the back of your cheque before you drop in the cheque.
After which, write to billing@vastspace.sg with the cheque number and the issuing bank details.
PayPal/ Credit Cards (accepted via PayPal)
- There is an additional 4% service fee is charge to the the total amount due using PayPal or Credit Card. (from 1st April 2020)
- PayPal accepts all major credit cards from Visa, Mastercard, American Express and Discover.
- We do not store your personal, account and credit card’s information, all monetary transactions are carried out at PayPal.
- We do not have nor subscription based payments.
LOCAL BANK TRANSFER/ BANK WIRE TRANSFER
You can transfer money from a local bank account. The payers will pay for any transfer fee incurred.
Name of Account: VASTSPACE PTE. LTD.
BANK NAME: Oversea-Chinese Banking Corporation Limited
BANK CODE: 7339
ACCOUNT NUMBER: 643264245001
SWIFT CODE: OCBCSGSG
Bank Address: OCBC Bank. 65 Chulia Street, OCBC centre Singapore 049513
Send a copy of electronic transaction slip of the successful transfer to billing@vastspace.net for our reference.
For wire transfers, customers are expected to bear all bank and administrative charges incurred. Customers are advised to consult with their bank or credit facilities on costs incurred before proceeding with a wire transfer.
YOU MUST KNOW – Customers must undertake to pay upfront and in full-service fees and any other fees before payment is due.
We DO NOT accept payment in bitcoin, and USD or any other foreign currencies.
Penalty charges may be imposed for payments made after the due date, at the sole discretion of Vastspace. Services provided by Vastspace to the Customer will be suspended if the requisite fees are not paid in full by the due date.
A re-activation fee of S$80 is required for the reinstatement of accounts that have been suspended.
If the account has been terminated, all information contained and related to the account will be deleted and purged. Customers will thus be unable to retrieve the above-mentioned information.
Vastspace shall not be held responsible in any way for any loss or damage incurred due to the disruption of service arising from overdue payments.
As a general guideline, all hosting fees paid to Vastspace are non-refundable. However, the refund of hosting fees may be considered in special circumstances after evaluation on a case-by-case basis, and at the discretion of the Company Management.