Fair Usage Policy

The use of Vastspace products and services is governed by the Fair Use Policy, stated here, which covers the fair use of bandwidth and other resources on shared hosting plans (e.g. WISE and etc.) and other services where there is or not an indication of “un-metered / unmetered” data transfer.

Bandwidth

Vastspace provides unmetered data transfer on web hosting services and all kinds of web hosting plans which offer generous, fair use of data transfer. Data transfer covers bandwidth for both Singapore and International data per month. This bandwidth provides customers with as much monthly data transfer as they wish to use without any extra charge. Customers may use this data for anything other than unacceptable, as stated in the Acceptable Use Policy. Should Vastspace deem a customer’s account as exceeding fair use bandwidth consumption, which causes interference with other users, Vastspace will notify the customer and allow the customer to remedy the problem. However, should a customer’s bandwidth usage be significantly greater than fair use, Vastspace reserves the right to suspend or throttle the customer’s account where is appropriate. For a dedicated server, we guarantee a minimum bandwidth of 10 Mbps. Vastspace will discuss available options that could provide better service for the customers.

Illegal Activity

Customers may only use Vastspace Web Hosting’s Server for lawful purposes. Transmission of any material in violation of any local regulation is prohibited, and this includes gambling, betting and pornography, are strictly prohibited as well as housing any copyrighted information to which the customer does not hold the copyright or an appropriate license on Vastspace Web Hosting Servers. Also, using Vastspace servers or networks to conspire to commit or support the commission of illegal activities is forbidden.

Abusive Scripts/Processes

Any script/process/etc. that adversely affects the ability of any other customer to satisfactorily use their provided services is forbidden. This includes but is not limited to, CPU-intensive CGI/PHP/ASP/.NET scripts and websites for which the traffic scale has exceeded the acceptable limits of a web hosting environment.

Other Resources

Vastspace provides databases or other resources on its web hosting plans. This gives our customers the choice and control over the amount they provide to their hosting clients. Customers may use these features as they like but must stay within reasonable standards of fair use. Massive creation of subdomain-based web hosting accounts is forbidden here. Should Vastspace find that a customer’s account is abusing this feature, Vastspace will notify the customer and allow the customer to remedy the problem of mass mail or MySQL usage etc. Suppose the customer’s account continues to exceed fair use. In that case, Vastspace reserves the right to suspend the customer’s account and discuss a more suitable option to provide a better service.

General

Vastspace reserves the right to add or modify the terms of fair usage presented here. On this website, the terms bandwidth and data transfer are used interchangeably. Other acceptable terms of service rather than fair usage policy can also be found at https://www.vastspace.sg/fair-usage-policy.